8.1 The Seller shall use the personal data provided by the customer and data on purchases made in accordance with the Personal Data Protection Act to the extent necessary to fulfill the order placed by the customer in the online shop.
8.2 The Seller shall not forward the Customer’s personal information to third parties, except to the postal, courier company or payment institution, to the extent necessary for delivery of the Goods to the Customer.
8.3 Personal data is the information that the customer submits when placing an order: given name and surname, postal address, telephone number, e-mail address. This information will be treated confidentially and processed in accordance with the Personal Data Protection Act.
8.4 The Seller does not have access to the customer’s bank details when paying for the goods via the Internet Bank.
8.5 The Seller processes the Customer’s personal data for the following purposes:
8.5.1 fulfillment of an order placed in the e-shop;
8.5.2 managing the customer relations and communication with the customer;
8.5.3 responding to customer inquiries;
8.5.4 legitimate interest;
8.5.5 studying consumer habits;
8.5.6 compilation of sales statistics;
8.5.7 managing and developing e-store services.
8.6 The e-shop will only send newsletters and offers to the customer’s e-mail address if the customer has requested to do so by entering the e-mail address on the website and announcing his wish to receive direct mail notifications.
8.7 The Seller shall take all measures, including administrative, technical and physical measures, to protect the Customer’s personal data. Only authorized persons have access to edit and process data.
8.8 The Customer shall have the right at any time to obtain from the Seller personal data relating to him, to request the correction and transfer of the Customer’s personal data and to terminate the processing of personal data. Please submit your applications electronically to firstname.lastname@example.org . In order to ensure the security of personal data processing, the customer’s application must be digitally signed. The seller has the right to reject the customer’s request if the customer’s identity cannot be established or the transfer of personal data is not secure.
8.9 The Seller shall have the right to carry out a profile analysis of the personal data registered in the Online Store in order to better understand customer expectations and, consequently, to provide better goods and services by enabling more direct marketing.
8.10 CREALIA OÜ is the controller of personal data in the E-shop. CREALIA OÜ has the right to transfer personal data from the e-shop partners to authorized processors in order to provide the best service to our customers. Controllers have the right to process personal data only in accordance with the instructions received from the seller and agreements have been concluded with the processors to keep the personal data confidential.
8.11 If the Customer finds that the processing of personal data in the course of the e-Store service violates the Customer’s rights, the Customer has the right to contact the seller directly by e-mail email@example.com , the Data Protection Inspectorate and the court.
8.12 Using Cookies
8.12.2 Cookies do not endanger the website device.
8.12.3 The following cookies are used in the E-shop:
1. session cookies intended to enable the use of the online store;
2. persistent cookies, designed to remember the customer’s choices in the online store;
3. Third-party analytics cookies aimed at optimizing marketing communications.
8.12.5 In addition to the use of analytical cookies, the e-shop uses pixel tags , web-beacons , which are used to monitor the use of the e-shop